1. CoinUp Privacy Policy
The CoinUp service (hereinafter referred to as "service") values users' personal information and complies with the "Act on Promotion of Information and Communications Network Utilization and Information Protection." This privacy policy explains how the personal information provided is used and the measures taken to protect personal information.
CoinUp will notify users through the website and app in case of revisions to this privacy policy. This policy applies exclusively to the CoinUp service.
2. Purpose of Collection and Use of Personal Information
CoinUp uses the collected personal information for the following purposes:
- User authentication
- Chat room messaging and push notification service
- User data analysis via Google Analytics
- Provision of personalized advertisements
3. Personal Information Collected
The service collects the following information to improve user experience and provide personalized advertisements:
- Customer advertising identifiers (collected via Google AdMob)
- Approximate user location (e.g., New York, USA), device version (Android or iOS) (collected via Google Analytics)
The following personal information is collected from users who log in via social accounts:
- Essential information for user identification: Email
4. Retention and Use Period of Personal Information
In principle, personal information is destroyed without delay after the purpose of collection and use is achieved. However, the information may be retained for a certain period as required by related laws as follows:
- Retention Reason: Restriction measures for members who do not comply with usage regulations
- Retention Period: 3 years
5. Procedure for Destroying Personal Information
CoinUp destroys personal information without delay once the purpose of its collection and use is achieved. The procedure and method of destruction are as follows:
- Destruction Procedure: Information collected via SNS login is stored for a certain period according to internal policies and relevant laws and then destroyed. Stored personal information is not used for any purpose other than retention unless required by law.
6. User Rights
Users have the right to request access, correction, or deletion of their personal information. If users do not wish to continue data collection, they can stop it using the following methods:
- Delete account via in-app settings: Settings → My Account → Delete Account
- Withdraw consent for Google AdMob tracking: Users can withdraw consent via Google's ad settings page.
- Stop data collection via Google Analytics by uninstalling the app.
User requests are processed promptly, and personal information is handled securely according to the privacy policy.
7. Right to Refuse Consent and Disadvantages
Users have the right to refuse consent to the collection and use of personal information. However, if users do not consent to providing the minimum information required for key functionalities, the app's basic services will remain accessible, but some features, such as account-authenticated chat functions, may be restricted.
8. Inquiries
For further inquiries, please contact us at softabledev@gmail.com.
9. Notification of Changes
Any changes to the above content will be notified to users through the website and app.